Quick checks
- Confirm you’re on the correct domain (www.sportingbet.co.za for SA)
- Check CAPS LOCK and typo errors
- Try a different browser or device
Resetting your password
- Tap “Forgot password”.
- Enter your registered email or username.
- Follow the reset link (check spam/junk).
For new users, see the Login & Register Guide.
App vs mobile web issues
- If the app fails, use the mobile website to isolate the problem.
- Clear cache/storage for the app and retry.
- Update to the latest version or reinstall.
FICA holds and account locks
If verification is incomplete, withdrawals or even access can be restricted. Complete steps in FICA & Verification.
When to contact support
If you still can’t sign in after these steps, reach out via Contact Support with your username, error message, and device details.